Consultation Fees and Charges

Fees vary greatly with your age, your entitlement to subsidies, and the services you require. We can give you an estimate over the phone depending on whether you want a consultation with a nurse or doctor, or whether you want other services as well. Enrolment with us is free.

After hours

For after hours phone advice please call 03 327 7474 and you will be diverted to a Registered Nurse who will assess your problem and advise you what to do. For after hours GP care please go to the 24 hour Surgery.

Table of our fees

The table below shows our standard fees. Contact us for more information

DOCTOR CONSULT ENROLLED PATIENT CASUAL PATIENT ENROLLED WITH CSC CASUAL WITH CSC
0-13 years Free $42 Free $23
14-17 years $38 $99 $13 $62
18 and over $55 $99 $19.50 $75
ACC CONSULT ENROLLED PATIENT CASUAL PATIENT ENROLLED WITH CSC CASUAL WITH CSC
0-13 years Free $23 Free $23
14-17 years $38 $98 $13 $62
18 and over $55 $98 $19.50 $75

Fees effective as of 1 May 2024

Important Information

GP appointments are up to 15 minutes. We will try to see you the same day if possible. However, if your doctor is fully booked you will be offered another day or an appointment with one of the other doctors. If your problem is urgent please explain to the receptionist, who may ask you to talk to the nurse. 


All emergencies will take priority and appointment times are approximate. An additional fee may be charged for complex or longer consultations. If you have a number of issues to discuss on the same day, please book a double appointment. Double appointments will be charged a double fee.


Payment Policy

At High Street City Health we have a pay on the day policy for all consultations. Payment can be made in house by Eftpos, cash, or via direct bank payment. Reduced fees apply to community service card (CSC) holders. 


A non attendance fee of $26.00 may be charged for appointments that are cancelled without sufficient notice. If you are unable to pay on the day, please ask to speak with either our admin or management team who will talk with you in private.


Casual Patients

If you do not expect to receive most of your health care services from us, you may wish to remain as a casual patient. 


However, as we do not receive any funding for casual patients, rates for patients who are not enrolled are higher than our standard fee. Refer to the fee table above.

Payment Options 


1. Pay by EFTPOS, credit card, or cash after your appointment


2. Call us 03 341 8780 and pay with Credit Card 


3. Direct Bank Deposit

Our Bank Number 06-0801-00720921-000

Please use the following References:

   Particulars: Surname

   Code: First Name

   Reference: Date of Birth


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